By IndiaHub 
As per the RBI’s latest directions, notified under the Banking Laws (Amendment) Act, 2025, it is mandatory for banks to offer customers the choice to nominate or opt out, without any impact on their eligibility to open an account.
If a customer chooses not to register a nominee, banks should obtain a written declaration confirming the decision. In cases where the customer refuses to sign such a declaration, banks are asked to note the fact of refusal in their internal records, as per the latest RBI rules.
However, under no circumstances can a customer be denied or delayed in opening an account solely on the ground of refusal to make a nomination, provided all other requirements for account opening are satisfactorily met.